IT Business Alignment Assessment (Basic Plan)


The IT Happiness Scan is a standardized survey based on our flagship offering, designed to provide comprehensive insights into the digital and end-user experience. Leveraging two decades of expertise in IT service performance analysis, this ready-to-use survey enables you to effectively harness feedback as a pivotal element of IT management. The IT Happiness Scan facilitates the identification of areas for improvement by delivering clear, actionable insights, thereby empowering you to make timely, informed decisions.


This survey empowers organizations to bridge the gap between IT and business functions, fostering synergy and driving strategic outcomes. Gain valuable insights, unlock potential areas for improvement, and propel your organization towards greater success with our comprehensive assessment solution.

By aligning IT initiatives with strategic business objectives, organizations can adapt more swiftly to market changes, capitalize on emerging opportunities, and mitigate risks effectively.


SThe questionnaire is highly responsive
The questionnaire is entirely predefined and ready to use
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Utilizing Swiss-made, high-end survey technology
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The free version of the survey supports up to 50 respondents
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Additional service and consultancy packages are available
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Utilizing the key topics to assess digital workplace experience

How It Works

1. Order Questionnaire

Once your order is placed, we’ll promptly send you links to both a survey and the test, ensuring a streamlined and engaging experience.

2. Share survey link to your audience

Easily distribute the survey link to your audience and ignite their enthusiasm and participation by communicating in advance

3. Maintain the survey availability for a duration of 30 days

The survey stays open for a full 30 days, providing ample opportunity to re-engage and remind your audience halfway through, ensuring a boost in responses

4. Access the online dashboard

Access to a user-friendly, straightforward 1-page online dashboard at no additional cost. Experience hassle-free insights without the need for extra fees or licenses.

5. Take actions

Utilize the insights from your report to make informed improvements to your digital workplace experience


Overall IT Satisfaction, Hardware, Remote Access, Internet at the office, Printers & copiers, E-mail & calendar, Service Desk, Mobile Devices, Information & communication, Meeting room technology, IT security policy, Office Applications, Business Applications

Designed for

IT Management, IT Service delivery, Change Management, Digital Transformation Management

Survey completion time

13 closed quuestions with liker scale, predefined reasons for dissatisfaction, Open ended questions, Completion time: 4 minutes


English, Dutch


Online survey on domain, Technology by Survalyzer AG Switzerland, Data storage MS Azure EU, No individual data processing


Online dashboard, Raw Data Export upon request

Number of responses



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