IT Happiness Scan (Free Plan)


The IT Happiness Scan is a standardized survey based on our flagship offering, designed to provide comprehensive insights into the digital and end-user experience. Leveraging two decades of expertise in IT service performance analysis, this ready-to-use survey enables you to effectively harness feedback as a pivotal element of IT management. The IT Happiness Scan facilitates the identification of areas for improvement by delivering clear, actionable insights, thereby empowering you to make timely, informed decisions.


Leveraging over two decades of experience in collaborating with IT departments of organizations of all sizes worldwide, we’ve developed an optimized online questionnaire designed to evaluate the digital workplace experience of employees. This survey, characterized by its high responsiveness, can be completed by IT end users in just 4 minutes. It’s entirely predefined, requiring no effort on your part other than distributing it or sharing the link through your channels.

Crafted using Swiss-made, high-end survey technology, the survey maintains the utmost privacy and security standards. As the distributor, you’ll receive aggregated data only, ensuring no individual responses can be traced back to specific individuals.

This complimentary version supports up to 50 respondents, making it perfect for small organizations or specific groups or departments within larger entities. The survey, available in English, remains open for 30 days, after which you’ll receive the results in a straightforward online report.

Should you wish to broaden the survey’s scope or require customization, we offer additional service and consultancy packages to meet your needs.

Key features

SThe questionnaire is highly responsive
The questionnaire is entirely predefined and ready to use
Square Bullet Example
Utilizing Swiss-made, high-end survey technology
Square Bullet Example
The free version of the survey supports up to 50 respondents
Square Bullet Example
Additional service and consultancy packages are available
Square Bullet Example
Utilizing the key topics to assess digital workplace experience

How It Works

1. Order Questionnaire

Once your order is placed, we’ll promptly send you links to both a survey and the test, ensuring a streamlined and engaging experience.

2. Share survey link to your audience

Easily distribute the survey link to your audience and ignite their enthusiasm and participation by communicating in advance

3. Maintain the survey availability for a duration of 30 days

The survey stays open for a full 30 days, providing ample opportunity to re-engage and remind your audience halfway through, ensuring a boost in responses

4. Access the online dashboard

Access to a user-friendly, straightforward 1-page online dashboard at no additional cost. Experience hassle-free insights without the need for extra fees or licenses.

5. Take actions

Utilize the insights from your report to make informed improvements to your digital workplace experience


Overall IT Satisfaction, Hardware, Remote Access, Internet at the office, Printers & copiers, E-mail & calendar, Service Desk, Mobile Devices, Information & communication, Meeting room technology, IT security policy, Office Applications, Business Applications

Designed for

IT Management, IT Service delivery, Change Management, Digital Transformation Management

Survey completion time

13 closed quuestions with liker scale, predefined reasons for dissatisfaction, Open ended questions, Completion time: 4 minutes


English, Dutch


Online survey on domain, Technology by Survalyzer AG Switzerland, Data storage MS Azure EU, No individual data processing


Online dashboard, Raw Data Export upon request

Number of responses

50 in the Free Plan

Cookie Policy  |  Privacy Policy | Terms of Use